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References

Davis k Newstorm(1998), Human behaviour at work.8th edition. USA, Mc-Graw Hill International Editions.

Singh N (2003), Organizational behaviour concepts-theory and practices .New Delhi. Deep and Deep publications Pvt. Ltd.

Hunt , Osvorn (1995) Managing organizational behaviour .5th edition. USA, John Wiley&sons Inc.

Gold J, Braton J (1994) Human resource management theory & practices ;UK,MacMillan.

Salovey  P & Mayer J D (1990) Emotional Intelligence , 9, 185-211

Woolfolk A (2001) Educational Technology;8th edition; USA, Pearson education company.

Carson C R, Butcher J N( 2005) Abnormal psychology and modern life;11th Edition; New Delhi , Pearson education

Kelly K (1992) Advances in Psychology Issues , Therories and Research in Organizational Psychology; New York, ELSEVIER Science publishers B.V

Baron R A (2006) Psychology; 5th edition; New Delhi, prentice Hall of India Pvt.Ltd

Goleman D (1999)Working with emotional intelligence. USA, Bantam books.

Agarwal R (2001) Stress in Life and work; New Delhi, Response books.

Sadock MD, Sadock (2007) Synopsis of Psychiatry - Behavioural sciences ;10th edition; New Delhi, Wolter Kulwer Pvt.Ltd

Robbinsons S P, Judge T A (2007) Organizational behaviour; 12th edition; New Delhi, Prentice Hall of India Pvt. Ltd.

Gundlach & Martinko (2003) Casual Reasoning and the self efficiency development process, International Journal of Organizational Analysis, 10.1108/eb028974.

Yildirim (2007) Discriminating emotional intelligence-based competencies of IT employees and salespeople. Journal of European Industrial Training.
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Suliman& Al-Shaikh (2007) Emotional intelligence at work: links to conflict and innovation. Employee Relations. 10.1108/01425450710720020.

Young,& Dulewicz (2007) Relationships between emotional and congruent self-awareness and performance in the British Royal Navy. Journal of Managerial Psychology. 10.1108/02683940710757191

Rahim, Polychroniou, Zhao, & Sheng Yu (2002). A Model of Emotional intelligence and Conflict Management Strategies. International Journal of Organizational Analysis  10.1108/eb028955

Shipper Kincaid, M. Rotondo& C. Hoffman(2003) A Cross Cultural Exploratory Study of the Linkage between Emotional Intelligence and Managerial Effectiveness.International Journal of Organizational Analysis 10.1108/eb028970

King& Gardner (2006) Emotional Intelligence and occupational stress among professional staff in New Zealand, International Journal of Organizational Analysis.
10.1108/19348830610823392

Hart (187) Managing Stress in Occupational Settings:: A Selective Review of Current Research and Theory , Journal of Managerial Psychology ,10.1108/eb043386.

Brewin (1980) Work Role Transitions and Stress in Managers: Illustrations from the Clinic, Personnel Review .10.1108/eb055414

Posig & Kickul (2004) Women in Management Review: Work-role expectations and work family conflict: gender differences in emotional exhaustion.
10.1108/09649420410563430 .


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