Goleman’s five Emotional Intelligence Competencies
Daniel Goleman
Daniel Goleman divides up emotional intelligence into the following five emotional competencies:
Knowing your emotions-To identify and name one’s emotional states and to understand the link between emotions, thought and action
Managing your own emotions-To manage one’s emotional states – to control emotions or to shift undesirable emotional states to more adequate ones
Motivating yourself-To enter into emotional states associated with a drive to achieve and be successful
Understanding other people’s emotions-To read, be sensitive to and influence other people’s emotions
Managing relationships-To enter and sustain satisfactory interpersonal relationships
Goleman (1998) defined an “Emotional Competence” as a “learned capability based on emotional intelligence that result in outstanding performance at work”. Emotional Intelligence is observed when a person demonstrates the competencies that constitute self-awareness, self-management, social awareness and mental skills at appropriate times and ways in sufficient frequency to be effective in the situation.
One must identify view, these emotions in order to manage them. One aspect of managing emotions involves entering into drive-to-achieve emotional states. These three abilities, when applied to other people, lead to the fourth one: to read and influence positively other people’s emotions. All four competencies lead to increased ability to enter and sustain good relationships.